Hi, a quick note to reiterate just how impressed I am (as is our entire strata council) with all of you at Fireplace Warehouse. From Jennifer, who looked after the logistics in a most approachable and professional manner. And, Derrick who was by my place today and was not only able to fix the problem, he, perhaps as important, presents himself as a friendly, efficient and skilled company representative. Thank you. Kudos! Ian