Weekends by appointment only
Our commitment to providing top-notch service and assisting customers in finding their perfect fireplace reflects in the glowing feedback we’ve received. Each review is a testament to our dedication to exceeding expectations and ensuring that every visitor finds not just a fireplace but an exceptional experience.
Some of the things our customers are saying
Google Reviews
Rated 5 out of 5
I am enjoying my new fireplace daily with this weather! The electrician and installer were polite, efficient and careful, it was truly a low stress process.
I would like to extend my thanks and gratitude to your entire company for a really great experience, from sales and service to install.
Erin E
Home Owner
Thanks for the new fireplace and degree of care and workmanship provided by your installers.
Mike E
Amberleigh Project
Oh yes. Please book our final. Fireplace looks great. Thank you to you and the team.
Stephen C
Home owner
Thank you. The servicemen who did the installation were great. We have been very happy with your company’s friendly and professional service from start to finish. Thanks again!
Tracy
Home owner
Thanks, fireplace looks and works great, and the installers were also great.
Thanks again, now let’s just hope for a cold snap so we can really enjoy it!
Tim
Home owner
I don't think there are enough words to explain my gratitude for the service I received.
The patience.. Information... And the professional service I received was BEYOND what I expected.
...may you continue your business for many years to come
The patience.. Information... And the professional service I received was BEYOND what I expected.
...may you continue your business for many years to come
Anastasia
Home owner
We called about a fireplace upgrade as our current gas fireplace was awful.
Rick came out and gave us a quote and today not even 2 weeks later it was installed.
Cory and Steven were our installers today...
...And best of all they were CLEAN! Left my house in the exact same condition as when they arrived. I’m honestly blown away. 10 out of 10. We LOVE our new fireplace.
...And best of all they were CLEAN! Left my house in the exact same condition as when they arrived. I’m honestly blown away. 10 out of 10. We LOVE our new fireplace.
Brad and Steve
Home owner
I am hearing nothing but great things about your installer and the inserts! Thanks so much to everyone for sticking with us on the project, I know everyone will be happy with it in the end!
Thanks again for the great service! We are truly enjoying our new fireplace!
Hi, a quick note to reiterate just how impressed I am (as is our entire strata council) with all of you at Fireplace Warehouse. From Jennifer, who looked after the logistics in a most approachable and professional manner. And, Derrick who was by my place today and was not only able to fix the problem, he, perhaps as important, presents himself as a friendly, efficient and skilled company representative. Thank you. Kudos! Ian
Ian Power
The most knowledgeable dealer I talked to. Friendly down-to-earth. Takes the time to explain things. Very helpful.
Showed up today with a bunch of questions and Derek helped me and also was great with my 16 month old son. It was great meeting Derek and he gave me some awesome suggestions on what to do with my current fireplace setup... Thanks again Derek and The Fireplace Warehouse team.
